Polices

Sugar Paw Policies

Sugar Paw Doggy Daycare Policies and Services

For Sugar Paws Doggy Daycare, we require proof of vaccinations at registration, along with updates as needed. Additionally, a complete Dog Daycare Application must be submitted before any assessment can occur. We will review your dog’s application first and only then schedule an assessment if appropriate. Dogs will not be accepted for a trial visit without vaccination records and a signed application on file. Please note that submitting an application does not guarantee that your dog will proceed to an assessment visit.

All dogs at our daycare must be friendly toward both people and other dogs. This includes tolerance for various dog types, such as small and large breeds, and intact males and females. If a dog exhibits reactive behaviors, such as snapping, spinning, or excessive mounting, they may not be suitable for this environment. For dogs showing aggression toward other animals or people, private training may be an option to work on behavior modification. Reservations are required, ideally made a day in advance, to secure a spot in daycare. Please inform us if you plan to drop off your dog before 8 AM so we can schedule staff accordingly.

An initial one-hour visit is required for all dogs, with an appointment necessary, to assess their suitability for daycare. Dogs need to attend regularly, at least twice a month, to maintain consistency in their social skills. Dogs over eight months of age who haven’t attended regularly must be spayed or neutered to join the program. Dogs showing symptoms such as coughing or sneezing must stay home to prevent illness from spreading. Due to kennel cough risks, we advise that dogs returning from boarding facilities wait seven days before coming back to daycare.

For dogs without recent daycare experience, Sugar Paws accepts new clients up to age two if they have a reference from a previous daycare. If a daycare dog is celebrating a birthday, we’re happy to arrange a birthday party with a cake made by The Doggy Bakery, along with a private photo shoot and social media post. This service is available for regular daycare dogs only, for an additional fee of $25.

Our socialization program is ideal for young dogs needing extra guidance with group play. Dogs are assessed for compatibility, and, if suitable, they join small groups for monitored sessions. After the initial assessment ($25), sessions are $15 per hour, and our team will help set realistic social goals for your pet.

Due to client needs and facility dynamics, we have revised our policies. A late fee of $6 per 15 minutes applies for pickups after 6 PM, with exceptions for unavoidable delays. A $6 handling fee may also apply in cases where dogs need additional supervision due to stress or difficulty being confined, especially if they stay beyond nine hours.